Care.com is a website focused on finding things such as caregivers, pet caregivers etc for users. Users enter their zipcode
and indicate what they are looking for: caregivers, baby/sitter, nanny etc.
At first thought, this is a great idea. There are always people who are searching for caregivers. However, I was disappointed at Care.com’s website due to its various lack of integrating patient’s needs into their algorithm.
Lack of rating
There is no way to differentiate one caregiver from another except for their biography. There needs to be a way for testimonials or ratings of these caregivers. I would never entrust my grandmother to a stranger I found on the internet without knowing their background first or other patient experiences from them.
Lack of Security
Not one of these profiles indicate that they have gone through a background check. There should be fields that ask if the person is willing to go through a background check or has gone through a background check.
Medical Professionals
If searching for a caregiver for my grandmother, I’d probably want to rank the profiles by whether or not they have a medical background. I would prefer a nurse over a non-medically educated caregiver
There are other things lacking in the medical arena of Care.com but given that it seems that Care.com to not focus totally on health, I will not analyze this any further.
